Privacy policy

Introduction

Ingredients of the World is committed to respecting the privacy of its customers. We want your personal information to remain secure. This privacy policy covers the online data collection, use and practices of this site. You adhere to the principles and practices described in this policy. Our site may contain links to other websites over which we have no control. Ingredients of the World is not responsible for the privacy policies or practices of other websites to which you choose to link when you visit the website. This privacy policy applies solely to the personal data we collect on our website.

Collection and use of personal information

To make purchases on the website, you may be asked to provide certain personal information, including:

• your name
• VAT number (if you are a professional)
• address
• e-mail
• telephone number
• your postcode
• identification details

In addition, Ingredients of the World may indirectly collect information about you when you use some of the services of the contributors to our website. This information may be used to assess your potential interest in additional services offered by our contributors. We also collect or may collect certain information about your use of our site, such as the sections you visit. This includes, without limitation, your IP address, browser type, domain names and the times at which you access our website. This information is used to determine various aspects of the website. The information may also be used to enforce the principles of site security and the laws inherent in the use of the website. Ingredients of the World may from time to time give you the opportunity to provide personally identifying, cultural, behavioural, taste and/or lifestyle information, but only you agree whether or not to provide such information. This type of information may be used to determine your potential interest in receiving e-mails or other communications about particular products or services from Ingrédients du monde.

Data protection

Ingredients of the World undertakes to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

Use of information

We use all of the information we collect on the website to administer and improve our site and to help us provide a positive customer experience and efficient delivery of our products and services. We may also use the information we collect to tell you about other products and services available from us or, if applicable, our affiliates, or to contact you for your views on current products and services or new products and services we may offer. We may use your contact information to send you e-mail or other communications about updates to the site, such as new products or special offers. The nature and frequency of these messages will vary depending on the information you provide. You can stop receiving these communications by notifying us by e-mail, regular mail or telephone.

Disclosure of information to third parties

We will not pass on to others your personal information, demographic profile or information about your use of the website (such as the sections you visit or the services you use), except in the following cases:

We may disclose your personal information to companies and individuals who perform certain functions on our behalf. For example, the hosting of our web servers, the processing of credit card payments, the delivery service and customer service. These companies and individuals will have access to your personal information as needed to perform their work, but they may not share this information with any other person or company.

We may transfer your personal information if required to do so by law, if requested to do so by a government entity, or if we believe in good faith that such action is essential to comply with legal requirements or comply with legal process. - To protect the rights or property of Ingredients of the World. - To prevent a criminal act or protect national security. - To protect the personal safety of our customers or the general public.

We may transfer your personal information to a third party who wishes to purchase all or a substantial portion of Ingredients du monde, whether such acquisition is by way of merger, consolidation, purchase of all or a substantial portion of our assets. In addition, in the event that Ingredients du monde becomes the subject of bankruptcy proceedings, whether voluntary or involuntary, Ingredients du monde or its trustee in bankruptcy may sell, license or otherwise use such information in a transaction approved by the bankruptcy division of the superior court.

Use of cookies

Ingredients of the World uses cookies to personalise and optimise your experience and the time you spend on our website. A cookie is a text file that is placed on your hard drive by a web page server. Cookies are not used to activate software or programs or to transmit viruses to your computer. Cookies are only assigned to your computer and can only be read by a web server in the Internet domain that issued the cookie to you. One of the main reasons for using cookies is to save you time. The purpose of a cookie is to tell the web server that you have returned to a particular page. Because we have cookies, we can provide you with faster and more accurate results and a more personalized experience on our site. We also use cookies to measure clicks and for load balancing. Cookies are not compulsory; you can accept or refuse them. Most browsers automatically accept cookies, but you can change your browser preferences to refuse all cookies if you wish. Alternatively, you can change your browser preferences to warn you each time a cookie is offered and allow you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, this may hinder performance and adversely affect your experience on the site. We have adequate technical and organisational security measures in place to protect your personal information against accidental loss and against unauthorised access, use, modification or disclosure. However, we cannot guarantee that unauthorised third parties will never be able to defeat these means or that they will not use your personal information dishonestly. When you place an order online, your credit card information is protected with the SSL protocol or SSL certificate. SSL makes it difficult to intercept or steal your credit card information while it is being transmitted. Ingredients of the World uses a service company to process its credit card transactions (such as PayPal). To access this company's privacy policy, please visit www.Paypal.com.

Intellectual property

All elements of the ingrédients du monde website, including its products, appendices and data, are and remain the exclusive intellectual property of Ingrédients du monde SPRL.

No one is authorised to reproduce, exploit, share or use for any purpose whatsoever, and by any means whatsoever, in whole or in part, any elements of the site, whether editorial or visual.

Company information

Head office

• Ingrédients Du Monde SPRL, Avenue Reine Astrid 45, 7000 Mons, Belgium
• Company number : BE 0478.170.705
• VAT number : BE 0665 .976.660
• Principal activity: Wholesale of coffee, tea, cocoa and spices
• E-mail : ingredientsdumonde@gmail.com
• Telephone : +32 496 555 848